ProStrategy deliver and implement Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system.
Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration.
Microsoft Dynamics CRM 4.0 delivers a fast, flexible, and affordable stand alone solution.
Microsoft Dynamics CRM 4.0 helps you drive consistent and measurable improvement in everyday business processes. View Demo Video
Marketing
A clearer view of customers and more informed marketing investments.
Segment customer lists into distinct benefit groups and then market to one or more of the identified segments using a workflow-driven model. With Microsoft Dynamics CRM, your marketing professionals can leverage tools for: customer segmentation
• campaign planning and execution
• data extraction and cleansing
• analytics and reporting
• marketing/sales collaboration tools
• information sharing portals
Dynamics CRM Facts Sheet
Sales
Get more leads and close more business
Access a complete view of customer data online or offline.
Leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster. Microsoft Dynamics CRM provides lead and opportunity management
• account and contact management
• territory management
• forecasting and sales analytics
• offline and mobile device access
• quick access to products, pricing, and quotes.
Best Fit for your Business
Microsoft Dynamics CRM provides choice and flexibility in how you implement and customize your CRM application so you can achieve the best possible fit for your business.
• Consistent business processes with flexible business automation tools built on the same foundation as Windows, the Windows Workflow Foundation (WWF).
• Conduct business globally with full support for multiple languages, multiple currencies, and across multiple time zones.
• Model your business accurately with out-of-the-box support for many-to-many business object relationships and self-referential business relationships.
Customer Relationship Management
For a business that wants to grow and succeed, few things matter more than connecting with customers. But adopting CRM (customer relationship management) software has been difficult for many organizations. CRM software can be complex and difficult to learn. And employees might require time to gain proficiency. Employees can sometimes even resist adopting CRM software because it forces change in their work routines.
Microsoft has brought CRM software into a new era with Microsoft Dynamics CRM. It is a flexible CRM solution that works the way a company works, adapting to each business culture with its unique way of responding to customers. Microsoft Dynamics CRM integrates well with Microsoft Office programs, including Microsoft Office Outlook, Microsoft Office Word, Microsoft Office Excel, and powerful data-sharing tools such as Microsoft SharePoint and Microsoft SQL Server Reporting Services.
Dynamics CRM Facts
Fast facts about Microsoft Dynamics CRM 4.0
Server Editions
Three Server Editions are available for Microsoft Dynamics CRM 4.0:
• Microsoft Dynamics CRM 4.0 Workgroup Server includes and supports a maximum of five User licenses.
• Microsoft Dynamics CRM 4.0 Professional offers a rich feature set, and supports single tenant deployment. No licensing limit on number of users.
• Microsoft Dynamics CRM 4.0 Enterprise offers a rich feature set, and supports multi-tenant deployments. No licensing limit on number of users.
Languages
Microsoft Dynamics CRM 4.0 offers a multilingual user interface that allows companies to work in different user interface (UI) languages on the same installation. Languages include Czech, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish, Swedish, and Turkish.
Integration
Microsoft Dynamics CRM integrates with key Microsoft products and technologies, including the 2007 Microsoft Office system and Microsoft Office SharePoint Server 2007, Windows Vista, and others.
Customization
Microsoft Certified Partners can help customize and integrate third-party applications, tools, and services. Find the solution you need for your specific business needs.