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Review Dynamics CRM
Microsoft CRM is a customer relationship management solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.
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Facts sheet Dynamics NAV - Sales and Marketing
Equip people in your organization to manage contacts, opportunities, and campaigns efficiently while building customer relationships that help drive sales and encourage loyalty.
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Facts Sheet Dynamics NAV - CRM Service Management
When it comes to service, your customers have high expectations. Given the many service organizations out there, you know that you can’t afford to disappoint them. Providing great service, however, can be costly. But what if extending the services you offer to meet
increasing customer needs was profitable? The Service Management application area in Microsoft Business Solutions–Navision helps you increase the productivity of your service operations and sharpen your competitive edge.
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Business solution early assessment worksheet
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